---
url: https://talkjs.com/docs/Features/Activity_Monitoring
---

# Activity monitoring

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You can monitor chat activity using the analytics and monitoring dashboard, directly from the **Activity** page of your [TalkJS dashboard](/dashboard).

## Analytics

In the **Analytics** section you'll find an overview of chat usage: active users, conversations created, active conversations, and messages sent. Use the **Timeframe** selector to view these metrics over the last day, week, month, or 30-day period.

## Conversation history

The **Conversation history** table lists all [conversations](/docs/Concepts/Conversations/), with the conversation ID, time of the last message, subject, participants, and message count. Select **View** on any conversation to see its full details.

## Conversation details

You can inspect the full details of any conversation, as well as edit some conversation properties, on the **Conversation details** page. To access conversation details, select **View** on any conversation listed in the **Conversation history** table.

Conversation details include:

- ID
- Participants
- Subject
- Photo url
- Welcome messages
- Custom data
The conversation details view also allows you to preview the conversation from the perspective of any of its participants. By default, the preview shows the conversation from one of its participants. To switch view, select **view as this user** next to the participant you'd like to preview the conversation as, to get the conversation from their perspective.

You can also export the conversation data by selecting **Export Conversation Data**, or delete this conversation entirely with the **Delete conversation** option.

### User details

You can get more information on any participant in a conversation by selecting **more info** next to a participant's name. An inline summary shows participant details, including:

- Name
- User ID
- Role
- Email address(es)
- Phone number(s)
- Welcome message
- Availability text
- Custom data
- Locale
If you'd like to edit a participant's details, either select the participant's name, or select **Edit user details** from the inline overview, to open the **User details page**. On the user details page you can edit all [user](/docs/Concepts/Users/) data other than their [user ID](/docs/Concepts/Users/#user-id) which, once set, is unchangeable.