Simple, transparent pricing

Not sure what plan to pick? Have different needs? Let‘s talk!

Prices in
$279 $279 $239 €249 €249 €209 / month
$2868 Annually
€2508 Annually
$569 $569 $499 €499 €499 €479 / month
$5748 Annually
€5148 Annually
Get in touch
Monthly Active Users (MAU)
Each additional MAU $0.04€0.035
Each additional MAU $0.03€0.025
Unlimited conversations and messages
Group chats
Up to 20 participants
Up to 40 participants
Via chat during office hours
Priority chat & email
Priority phone, chat & email
Customizable UI
Chatbot interface
Email, SMS, and push notifications
Reply-via-email directly (sync to chat)
Analytics and conversation monitoring
File transfers & location sharing
Mask contact information
Message retention
6 months
12 months
Custom (HTML & CSS) notification emails
Custom email sender domain
Real-time message translation
In-conversation message search
Domain masking
Uptime & support guarantees (SLA)
Guaranteed performance under high loads
Guaranteed at-rest encryption
Priority access to our roadmap
Designated Solutions Engineer
On-Premise / Dedicated infrastructure
Activity dashboard
Separate development & production environments
Priority access to our roadmap
File sharing
Unlimited Storage
100mb max file size
Unlimited Storage
100mb max file size
Unlimited Storage
Custom max file size
Location sharing
Real-time message translation
UI localization (34+ languages)
Customizable design
Mask contact information
Word blacklists
In-conversation search
Text formatting
Typing indicators
Read indicators
Chatbot interface
Reply-to email
Custom sender domain
Office hours
Office hours (priority)
Office hours (priority)
Office hours
Office hours (priority)
Office hours (priority)
Office hours
Custom & SLA
Code Review
Designated Solutions Engineer
GDPR compliance
Data import & export API
Uptime SLA
Contractually guaranteed at-rest encryption
On-Premise / Dedicated infrastructure

What’s the best plan for me?

Additional Features

Recommended Plan
- $279 $279 $239 €249 €249 €209 / month
Growth - $569 $569 $499 €499 €499 €479 / month

100,000+ MAU

Custom amount of users per chat room

Priority phone, chat & email

Uptime & support guarantees (SLA)

10,000 included MAU
25,000 included MAU
100,000+ MAU
0 additional at $0 per user $0
Up to 20 users per chat room
Up to 40 users per chat room
1,000+ users per chat room
/ month


What is a Monthly Active User (MAU)?

A Monthly Active User is counted as any user who connects with our Chat API for read/write.

Do you offer a free sandbox/development account?

Yes, all plans include a forever free development mode. You get credentials for using TalkJS in production by “going live” – this is the process of entering credit card information and going through checkout. Once you do that, you have two fully separate apps in the TalkJS dashboard, with two fully separate groups of users, conversations, and settings. You can then use the test app for development and testing, and the live app for your users.

How many concurrently connected users can I have?

While we don't have a hard limit on concurrent users, we typically consider fair usage for max concurrent connected users to be around 10% of MAU. Whilst we won't immediately ask you to upgrade if you go over the limit sporadically, we will ask you to upgrade if it's a regular occurrence.

Can I Use My TalkJS Subscription / AppID On Multiple Websites?

A single TalkJS subscription can be used on 1 website/app. If you'd like to use TalkJS on multiple websites or apps then you'll need multiple subscriptions.

“We needed chat and didn't want to build it ourselves because it needs to be really great. The TalkJS team is laser-focused on chat, and we're focused on building a great auction marketplace.“

Dennis Pereira
Head of Product at Catawiki

Ready to get started?

Whether you"re building a marketplace, on-demand business, e‑commerce, crowdfunding, travel and events platform, TalkJS is the chat tool for you.