The 7 best alternatives to Ably Chat

Filip Balun -

Real-time communication has become a cornerstone for modern applications, enabling features like live chat, notifications, collaborative tools, and multiplayer gaming. Ably is a popular choice for developers building scalable, real-time experiences, but it might not suit every project's unique needs.

In this article, we’ll review what makes Ably a strong contender, explore its limitations, and present seven alternative solutions tailored for chat and in-app messaging use cases.

Contents

What is Ably?

Ably is a real-time messaging platform designed to simplify the development of real-time, event-driven applications. It enables developers to build systems that require low-latency communication between devices, applications, and servers. Ably provides a robust, scalable infrastructure for managing real-time data streams, ensuring reliable message delivery and low latency, regardless of scale.

Ably Use Cases

Ably is designed for real-time, interactive applications. These include chat systems, collaborative document editing tools, live event streaming platforms, IoT device communication, and real-time analytics dashboards. Whether you're powering customer support chat in an app or enabling live updates for a sports event, Ably provides the infrastructure to make it possible.

Pricing

Ably uses a pay-as-you-go pricing model, making it scalable and adaptable for projects of different sizes. Costs are determined by usage metrics such as the number of messages sent, connections maintained, and bandwidth consumed, ensuring that you only pay for what you use.

Key features of Ably

Real-time pub/sub messaging

Ably uses a publish/subscribe model, delivering data to "channels" instantly. This is ideal for real-time features like live notifications and chat.

Presence tracking

Ably tracks users' online/offline status in real time, which is useful for chat apps, multiplayer games, and collaborative tools.

Message history and replay

Messages are stored for a configurable time, allowing users to access missed messages when they reconnect.

Guaranteed message delivery

Ably ensures message reliability with features like exactly-once delivery and message order guarantees, even in complex environments.

WebSockets and protocol agnostic

Ably uses WebSockets but also supports protocols like HTTP/2, SSE, and MQTT for broad integration possibilities.

Global edge network

Ably’s distributed edge network provides low-latency connections and automatic failover for high availability.

Event-driven architecture

Ably supports event-driven workflows through webhooks, REST APIs, or serverless functions, enabling powerful automation.

Interoperability

Ably bridges multiple protocols and services, allowing seamless connections between systems like WebSockets and MQTT for IoT and web apps.

Why Ably might be a good choice

Ably excels in several scenarios where its robust architecture address critical real-time communication challenges. Here's why it might be the right fit for your application:

Enterprise-grade scalability

Ably is designed to scale with applications that require massive concurrency. It can handle millions of simultaneous connections and messages across the globe without noticeable latency. This makes it an excellent choice for high-traffic platforms like collaborative tools, live sports streaming, and large-scale online gaming.

Global presence and reliability

With a global edge network and data centers across multiple regions, Ably ensures low-latency connections and high availability. The platform provides built-in multi-region failover mechanisms, reducing the risk of downtime or message delivery failure.

Supports diverse use cases

Whether you’re building live chat, collaborative editing tools, or IoT messaging systems, Ably’s wide array of features and global network make it a flexible solution for diverse industries, including healthcare, logistics, and fintech.

Flexible integration options

Ably is interoperable with existing systems, thanks to features like:

  • Webhooks and REST APIs for seamless integration.
  • Support for protocols like MQTT, WebSockets, and SSE, making it versatile for IoT, mobile apps, and web platforms.

Security and compliance

With end-to-end encryption, token-based authentication, and compliance with industry standards like GDPR and ISO 27001, Ably is a trustworthy choice for applications that prioritize security and privacy.

Why Ably might not be the best choice

Despite its strengths, Ably may not be the best fit in certain situations. Here’s when you might want to explore alternatives:

High cost for smaller teams or startups

While Ably offers a pay-as-you-go pricing model, its costs can escalate rapidly with increased usage. Features like message history, presence tracking, and message guarantees may require additional charges, which can strain the budgets of smaller teams or startups.

For projects with simpler requirements or limited budgets, alternatives with lower-cost tiers or open-source solutions like Socket.IO might be better suited.

Overkill for chat use cases

Ably offers a wide range of features like message delivery guarantees and global networks, which are perfect for large, global, and complex apps. However, if you're building something not as complex these advanced features might be unnecessary.

For most chat and in-app messaging use cases, Ably could add more complexity than needed. It requires more setup and management, and you’d be paying for features you don’t use. In this case, a more focused platform built specifically for chat apps like Sendbird or TalkJS would likely be easier to integrate and manage, saving both time and costs.

Chat-specific features are limited

Ably is a general-purpose real-time messaging platform and does not focus exclusively on chat-related features. While it can power chat functionality, it lacks built-in tools like:

  • Pre-designed chat UI components
  • Moderation tools (e.g., keyword filtering or user blocking)
  • Typing indicators and reactions

For chat-specific applications, platforms like Sendbird, TalkJS, or GetStream may offer more specialized capabilities and reduce development time.

Steep learning curve

Ably’s extensive APIs and feature set, while powerful, may introduce a steeper learning curve for developers who are not familiar with real-time systems. For teams with limited experience in managing WebSockets or distributed systems, platforms with pre-built chat components might be much easier to implement.

Self-hosting not an option

Ably is a managed service, which means it’s not ideal for organizations that require complete control over their infrastructure. If you need on-premises deployment for security or compliance reasons, self-hosted solution like Socket.IO may be a better choice.

By carefully evaluating your project’s specific needs, team expertise, and budget, you can determine whether Ably is the right fit or if one of its alternatives would serve you better.

The 7 best alternatives to consider

TalkJS

TalkJS is a messaging platform that provides developers with a ready-made solution for adding chat features to applications. Unlike other platforms that focus solely on real-time messaging, TalkJS specializes in enabling rich, customizable chat experiences with a focus on user interfaces (UI) and experience. It includes pre-built UI components that can be integrated seamlessly into web and mobile apps.

Pricing

TalkJS offers a free environment for development and testing. You have to start paying when you go live. Paid plans start at $239 per month for the Basic plan, which includes up to 10,000 monthly active users, and scale up to custom pricing for enterprise-level usage, with added features like performance guarantees and dedicated support.

Pros

  • Easy to integrate and customize.
  • Ready-made UI components designed for chat apps and in-app messaging.
  • Generous offering on concurrent connections on all pricing plans (10% of total MAU).

Cons

  • Limited to chat and in-app messaging use cases; not as flexible as other platforms that support a broader range of real-time communication.
  • Customization can become complex for highly specific use cases.
  • May be overkill for very small projects and hobbyists.

PubNub

Pubnub is a comprehensive real-time messaging platform designed for creating chat, notifications, and collaborative applications. Pubnub offers APIs for both messaging and data streaming, with features that include presence tracking, data synchronization, and push notifications, which are ideal for IoT and mobile applications.

Pricing

Pubnub offers a very limited free plan that works best for testing or developing a proof of concept. Paid plans start at $98/month for the "Starter" plan, offering unlimited concurrent connections, but with a caveat that events and actions incur additional cost, which is not stated on the pricing page. It’s best to contact their sales to get a proper estimate.

Pros

  • Global infrastructure with low-latency connections.
  • Provides extensive real-time messaging features, including presence, notifications, and data sync.
  • Scalable platform that supports millions of devices.
  • Good support for mobile and IoT applications.

Cons

  • Pricing can get expensive for large-scale applications, especially as message volume grows.
  • Some developers may find the platform too complex for simpler applications.
  • Can be difficult to integrate for developers new to real-time messaging platforms.
  • No ready-made UIs for chat and in-app messaging

Sendbird

Sendbird is a leading messaging platform focused on enabling chat features in applications. It provides a rich set of APIs and SDKs to build customized chat experiences with support for real-time messaging, push notifications, media sharing, and more. Sendbird is a popular choice for enterprise-level applications, particularly in customer support and team collaboration tools.

Pricing

Sendbird offers a free tier for up to 1000 monthly active users and 20 concurrent connections, making it useful for testing. Paid plans start at $399/month for the "Starter" plan, which supports up to 5000 monthly active users and includes features like message history, real-time push notifications, and file sharing. Custom enterprise pricing is available for large-scale use cases.

Pros

  • High customization options for chat features.
  • Scalable for large applications, making it ideal for enterprise use.
  • Includes rich features such as media support, message search, and push notifications.

Cons

  • Pricing can be a barrier for smaller businesses or startups.
  • Additional concurrent connections are priced at 1$ per connection
  • Message retention only six months
  • Some features may require additional setup and maintenance.

Pusher

Pusher is another popular real-time messaging platform used for building interactive, live features into applications. It offers a variety of tools for adding live chat, notifications, and collaborative elements. Pusher is known for its ease of integration with other services and platforms.

Pricing

Pusher provides a free plan with up to 200 concurrent connections per month and 200,000 messages per day. Paid plans start at $49/month for up to 500 concurrent connections and scale to custom pricing for larger implementations.

Pros

  • Easy to integrate with other tools and services.
  • Provides robust real-time messaging capabilities with low-latency performance.
  • Flexible pricing and scalable solutions.

Cons

  • The “Channels” (realtime) and “Beams” (notifications) are priced separately
  • Advanced features like message history, presence tracking, and analytics are available only on higher-tier plans.
  • Limited support for media-rich messaging (e.g., images, videos) compared to other platforms.
  • May require additional setup for more complex use cases.
  • No ready-made UIs for chat and in-app messaging

Stream

GetStream provides a suite of APIs for building scalable, feature-rich chat applications. Its platform is designed for developers who need chat and activity feeds. It supports features like message threading, reactions, mentions, and attachments, making it a great fit for social apps.

Pricing

GetStream offers a free tier for up to 25 concurrent connections and 100 monthly active users. Paid plans start at $399/month, which includes up to 10,000 monthly active users and premium features like message history and push notifications. Custom pricing is available for larger-scale applications.

Pros

  • Highly customizable with rich features like message threading and activity feeds.
  • Scalable to support large applications.
  • Advanced moderation tools for content control.
  • Global edge network

Cons

  • Limited free plan may not suffice for larger apps.
  • More expensive than some alternatives for smaller projects and startups.
  • Scaling your user base might incur very high prices ($0.99 per additional concurrent connection)
  • Some features may require advanced setup or custom development.

Socket.io

Socket.io is an open-source JavaScript library for real-time web applications. It provides an easy way to implement WebSockets-based messaging for chat applications, real-time collaboration tools, and live notifications. As a widely used solution, Socket.io integrates well with Node.js environments.

Pricing

Socket.io is free to use for open-source projects. For enterprise use, additional features like premium support, additional hosting options, and scaling services are available, with custom pricing upon request.

Pros

  • Free and open-source with no licensing fees.
  • Well-suited for web-based applications, especially those using Node.js.
  • Highly flexible and customizable for developers familiar with real-time communication.
  • Active open-source community with plenty of resources.

Cons

  • Requires more development effort compared to managed services.
  • Doesn’t offer out-of-the-box features like message storage or advanced user presence, so these must be handled separately.
  • Not as feature-rich as some paid alternatives, requiring developers to build certain functionalities themselves.

Firestore (with Firebase Realtime Database)

Firebase Realtime Database and Firestore, both part of Google's Firebase platform, are NoSQL databases optimized for real-time synchronization. While not purely chat-focused, they are widely used to implement real-time messaging due to their flexibility and integration with Firebase’s ecosystem.

Pricing

Realtime Database: Pay-as-you-go, starting with free tier limits (50 simultaneous connections, 1 GB of storage).

Firestore: Offers 50,000 document reads, 50,000 writes, and 1 GB storage per month for free.

Pros

  • Seamless Sync: Automatically updates data in real-time across devices.
  • Ease of Use: Straightforward setup and integration with Firebase SDKs.
  • Scalability: Supports both small-scale apps and global deployments.
  • Additional Services: Integrates with Firebase Authentication, Cloud Functions, and Firebase Hosting for end-to-end app development.

Cons

  • Limited Out-of-the-Box Chat Features: Requires custom development for features like typing indicators or moderation.
  • Cost Scaling: Pricing can increase with high read/write operations.
  • Data Structure Learning Curve: Designing an efficient schema for chat use cases may take extra effort.

The bottom line

These alternatives to Ably cater to various needs depending on the scale, complexity, and specific features you're looking for in a real-time messaging platform. Whether you are building a simple chat app or a large-scale enterprise solution, you can find a platform that fits your use case. Consider your app's requirements and budget when choosing the best solution for your project.