Yes you can easily export your data using our REST API or by contacting us for a copy of your data.
We consider each custom feature request on a case by case basis depending on the customer, how urgent the issue is and how many of our users would benefit from the proposed feature. Contact us if you’d like to discuss the possibility of a custom feature request.
We love open source and community projects, so we have decided to make TalkJS entirely free for voluteer-run organizations and hobby projects. When you go live, there’s a button you can click to let us know you’re using TalkJS non-commercially, and you’ll be able to go live without paying. Note: The non-commercial TalkJS license includes no support. […]
Yes! We have localization support to show TalkJS in your user’s own language. This localizes all UI texts like “Send”, “Show more messages”, and so on. Please get in touch to see whether your preferred language is already supported. If not, we can add it quickly.
Yes, there are different methods you can apply: you can add a hidden user to a conversation that’s never online you can use webhooks you can add admin email to the user you want to track (we support multiple emails) you can ‘abuse’ the email field and use an array [customerEmail, adminEmail] Click the link […]
Yes, please click on the link below to learn how this is done. talkjs.com/docs/Customizations/HTML_Panels.html Side note We’ve noticed that there’s a practical limitation currently that reduces the effectiveness of HTML panels: If you use the Popup and have it in keepOpen mode (so the popup follows the user across sites), then the HTML Panel settings […]
Yes, it is possible to use chatboxes or pop-up widgets for your chat. Click on the link below for more information on how to do this. talkjs.com/docs/Pick_a_Layout/Overview.html
We advise that there are no more than 20 participants per group chat, however, if your use case requires more than this contact us to discuss your use case and options.
Yes, you can! We’ve built Themes for this purpose. A theme is a CSS file with a limited set of properties, which allows you to tune the look and feel of the UI. Think fonts, borders, colors, and so on. The core chat UI layout still stays the same, but you can make it fit […]
Yes! TalkJS was designed mobile-first and works great on both mobile browsers and inside mobile apps. Inside a mobile app, it works inside a WebView component, which is available on all common mobile platforms. Mobile native SDKs are on our roadmap to make things even easier. We’d be happy to help out if needed!