More secure authentication

Using authentication for your chat helps you protect your user’s messages and data. You can now also enable more secure authentication on your chat using industry-standard JSON Web Tokens (JWTs).

Token-based authentication is more secure. Because tokens can be set to expire, if a token accidentally gets leaked or stolen, any attacker only has a limited window of time in which they could carry out their attack—giving you the confidence of better protecting your chat data.

The new authentication guide walks you through the basic steps to take to:

  • Generate a token
  • Pass a token
  • Activate token-based authentication on your dashboard

You can also use token-based authentication for the REST API.

Read the authentication guide and further details: