It can be handy to see if the people you're talking to are currently online or not. It can help set expectations for how soon you might get a reply.
You can enable whether status indicators are visible to users via the role editor.
If you've created/edited a theme before September 28th 2022, you may need to make some changes to your theme's ChatHeader component to make these status indicators show up.
New Presence REST API
Our REST API now has a better endpoint to find out which users are currently online. It lets you filter based on whether the just have an active session, or have an actual chat UI open, and even which conversation they're looking at. Learn more in our documentation.
