Features | Basic $279 / month |
---|---|
Monthly Active Users (MAU) | Includes 10,000 MAU Each additional MAU $0.04 |
Unlimited conversations and messages | |
Group chatsGroup chats allow you to have hundreds or even thousands of users in a single chat. (docs) | |
Support | Via chat during office hours |
Customizable UI | |
Chatbot interface | |
Email, SMS, and push notificationsSMS messages are charged separately. | |
Reply-via-email directly (sync to chat) | |
Analytics and conversation monitoring | |
File transfers & location sharing | |
Voice messaging | |
Mask contact informationStop your users from sharing contact information such as email addresses and phone numbers. | |
Message retention | Unlimited |
WebhooksWebhooks can be used for advanced integrations to expand on the base functionality provided by TalkJS, for example they can be used to create chatbots. | |
Custom (HTML & CSS) notification emails | — |
Custom email sender domain | — |
Real-time message translationReal-time message translation is charged separately. | — |
Search messages & conversations | — |
In-conversation message search | — |
Domain maskingRoute all TalkJS traffic through a subdomain under your control. | — |
Uptime & support guarantees (SLA) | — |
Guaranteed performance under high loads | — |
Guaranteed at-rest encryption | — |
Priority access to our roadmap | — |
Designated Solutions EngineerFor assistance with on-boarding, optimization, and technical support, our Enterprise customers get access to a named Solutions Engineer. | — |
On-premise / Private cloud | — |
Private dedicated servers | — |
A Monthly Active User is counted as any user who connects with our Chat API.
We count a user as active when:
The number of users that you can have in a single group chat depends on your plan:
Any additional group chat users that exceed your plan are charged at a cost shown in the pricing calculator. For more information about group chat sizes, see: Group chats.
We needed chat and didn't want to build it ourselves because it needs to be really great. The TalkJS team is laser-focused on chat, and we're focused on building a great auction marketplace.