FAQ
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How to view user activity as an admin
TalkJS provides information on events such as messages sent, user detail updates and notifications opened, which you can use to
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FAQ
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Do customers get a free development account?
Yes, customers get a forever free development account.
FAQ
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How to add a button to block a user
For safeguarding purposes, you may want to give your users the option to block another user. You can create a block button and add it to your chat UI yourself.
FAQ
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How do I create a session in REST API for a group conversation?
You only create sessions in the Javascript SDK in the browser environment, there is no need to create a session
FAQ
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Once the conversation is open and the participant number is changing, do I update it according to the data we are sending in the 'getOrStartConversation'?
When a person is added to a group chat, this person stays a member forever (until you remove them using
FAQ
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Is it possible to embed the left hand side and the right hand side of the inbox into separate divs?
Not currently, but it is high on the roadmap and we're working on it.
FAQ
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If a user can both be a buyer and a seller, how do you set this up in a configuration?
If your users can both be buyers and seller, you can opt to have a single configuration for them.
FAQ
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Can I import and use types like Session and User in Typescript?
Yes, please use the npm package. Click on the link below for more information on how to do this.talkjs.
FAQ
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Is it possible to sort/order system and user messages?
We have tried reproducing the bug, but when we have user and system messages in the send message call, they
FAQ
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Can custom CSS be applied to each instance of the chat?
No, this is not possible. Have a look at the link below to see what is possible with our CSS.
FAQ
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Can I add a URL in the subject to help our suppliers which item this is?
Yes, you can. Please click on the link below to see how you can do this.talkjs.com/docs/Customizations/
FAQ
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Is there a way for a notification to be sent to Whatsapp in addition to SMS?
Currently notifications can only be send to SMS, you can however integrate with other services using our webhooks and REST