Can I (the platform admin) be notified by email if a customer sends a message to a specific supplier?
Yes, there are different methods you can apply:
- you can add a hidden user to a conversation that’s never online
- you can use webhooks
- you can add admin email to the user you want to track (we support multiple emails)
- you can ‘abuse’ the email field and use an array [customerEmail, adminEmail]
Click the link below for further information on how to apply these methods.