Frequently asked questions, and answers.
Our notification emails are sent from a special unique email address which includes an authentication code. Anything that users will
TalkJS Standard plan and up customers can allow files to be transferred between users. Currently TalkJS supports the sending of
Yes you can easily export your data using our REST API. We've created an export script that will
Yes you can do this if you are on the Standard plan or greater as a part of TalkJS Themes.
We consider each custom feature request on a case by case basis depending on the customer, how urgent the issue
Yes you can change what is shown in the title or subtitle of the chat window, furthermore you can opt
You can upgrade or downgrade your subscription by talking with us through our chat, or sending us an email.
Using TalkJS you can filter the list of conversations in the Inbox UI based on multiple properties. For example you
You may want to notify the current user of incoming messages from within your UI, even when they're
Yes it is possible to remove or customize the chat headers that are used by TalkJS by default. To see
You can integrate TalkJS chat with one or more third-party messaging services, such as WhatsApp, WeChat, Facebook messenger, Telegram, Signal or Discord.
For complete control over your chat messaging data and the servers that run your chat, you can install TalkJS on-premise or on a private cloud.
