FAQ
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What files formats/types can be sent using TalkJS?
TalkJS Standard plan and up customers can allow files to be transferred between users. Currently TalkJS supports the sending of
FAQ
Frequently asked questions, and answers.
Latest
FAQ
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Is it possible to copy or export my data?
Yes you can easily export your data using our REST API. We've created an export script that will
FAQ
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Can I make the user profile images or avatars appear next to their chat messages?
Yes you can do this if you are on the Standard plan or greater as a part of TalkJS Themes.
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Can I request a custom / additional feature be added to TalkJS?
We consider each custom feature request on a case by case basis depending on the customer, how urgent the issue
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How can I modify what is shown in the title and subtitle?
Yes you can change what is shown in the title or subtitle of the chat window, furthermore you can opt
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Is it possible to upgrade or downgrade my subscription?
You can upgrade or downgrade your subscription by talking with us through our chat, or sending us an email.
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How can I show only conversations with unread messages or filter the inbox?
Using TalkJS you can filter the list of conversations in the Inbox UI based on multiple properties. For example you
FAQ
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Is it possible to get the amount of unread messages/conversations?
You may want to notify the current user of incoming messages from within your UI, even when they're
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Can I remove or replace the chat headers provided by TalkJS with my own?
Yes it is possible to remove or customize the chat headers that are used by TalkJS by default. To see
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Integrate TalkJS with WhatsApp, WeChat, Telegram, or other messaging apps
You can integrate TalkJS chat with one or more third-party messaging services, such as WhatsApp, WeChat, Facebook messenger, Telegram, Signal or Discord.
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Install TalkJS on-premise or on a private cloud
For complete control over your chat messaging data and the servers that run your chat, you can install TalkJS on-premise or on a private cloud.
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How to let visitors start a chat without registering for an account
You can let users start a chat as soon as they visit your site or app, without them having to register for an account.