Integrate TalkJS with WhatsApp, WeChat, Facebook Messenger, Telegram, or other messaging apps

Depending on your organization’s needs, you may want to mirror conversations in your TalkJS chat with one or more third-party messaging services. For example with apps such as WhatsApp, WeChat, Facebook Messenger, Telegram, Signal or Discord.

TalkJS doesn’t have any integration with third-party messaging services out of the box. However, we do offer all the tools for you to build such a custom integration yourself.

Mirroring a conversation between TalkJS and a third-party messaging service has two parts: forward messages from a TalkJS conversation to your selected third-party service, and in turn send any interactions on that third-party service back into the TalkJS conversation.

Forward messages from TalkJS to a third-party messaging service

To get messages from a TalkJS conversation to a third-party messenger service, you can use TalkJS webhooks to notify you whenever a user writes a message in a conversation. You can then forward that message to the third-party service, using that service’s API.

Send messages from a third-party messaging service back to TalkJS

To get messages from a third-party messenger service back into a TalkJS conversation, you can use the service’s tools to notify you when a user sends a new message. Once there is a new message, you can use the Send a message endpoint of the TalkJS REST API to inject that message back into the right TalkJS conversation.

Do you have any questions on integrating TalkJS with a third-party messaging app? We’re happy to help. Get in touch.