FAQ
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How to get notified if a message is sent to a user or conversation
Sometimes you might want to receive an copy of messages when they are sent to a specific user or conversation.
Sometimes you might want to receive an copy of messages when they are sent to a specific user or conversation.
TalkJS now supports group conversations with multiple participants, letting marketplaces add sellers, buyers, and staff to a single chat with SMS/email fallback.
Case study on how design marketplace Crowdyhouse cut customer support time by 30% after integrating TalkJS direct buyer-seller messaging in a single afternoon.
Learn why leading marketplaces like Airbnb, Booking.com, and Upwork built buyer-seller chat, boosting user experience, retention, and reducing support load.