Status indicator

The status indicator lets users quickly see who’s online in a conversation. By default, a green dot shows online status and a white dot shows offline status. You can customize this in your theme.

Screenshot showing the online status in the status indicator
Participant is online (green dot)
Screenshot showing the offline status in the status indicator
Participant is offline (white dot)

Status indicators are only available for participants in a conversation, not guests.

Are you using the classic React or classic JavaScript SDK, and does your theme currently lack status indicators? Check out the migration guide to add status indicators to your theme.