How to customize the Popup open and close button
Customize the color, size, and position of the popup open and close button to match your own site or app’s look and feel.
FAQ
Frequently asked questions, and answers.
Latest
How to add a custom typing indicator for a chatbot
This post covers three ways to implement a custom typing indicator or message into your TalkJS chat.
How to prevent spam messaging
As your number of users grows, so does the risk of unwanted spam messages. TalkJS built-in features that help you keep your channels clean.
How to add a word blocklist for content moderation
This guide will help you add a word blocklist to your TalkJS chat for the purposes of content moderation.
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How to upgrade from a legacy theme to a custom theme
There are a few steps you need to follow in order to upgrade from a legacy theme to a custom
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How to set up SMS credentials with Amazon's Simple Notification Service
To integrate Amazon's Simple Notification Service (Amazon SNS) with TalkJS, you'll first need to follow the
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Can I Use My TalkJS Subscription / AppID On Multiple Websites?
Technically it is possible, although we would recommend against it unless you intend for users to be able to communicate
How to prevent contact details from being shared in a TalkJS
Content masking allows you to control exactly what type of content your users are able to share—all directly from your TalkJS dashboard.
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Which subprocessors handle user data for TalkJS?
TalkJS cares deeply about the security of your data and the privacy of your users, and is fully GDPR compliant. To process user data, TalkJS uses the following cloud providers.
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Why are some Javascript SDK calls returning fields with [suppressed]?
Because we value the privacy of our and your users we disallow sensitive data being accessed through the Javascript SDK.
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How to resize your TalkJS chat
You can adjust the height and width of your pre-built chat UI to match your site. To change the height
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Suppress contact info being shared (includes word blacklisting)
A rather important feature any platform, marketplace, and app should have is the capability to suppress contact info and other