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How to customize the Popup open and close button
Customize the color, size, and position of the popup open and close button to match your own site or app’s look and feel.
FAQ
Frequently asked questions, and answers.
Latest
How to add a word blocklist for content moderation
This guide will help you add a word blocklist to your TalkJS chat for the purposes of content moderation.
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How to set up SMS credentials with Amazon's Simple Notification Service
Add your own Amazon SNS credentials to the TalkJS dashboard to send SMS notifications, plus troubleshooting tips for the sandbox and CloudWatch delivery logs.
How to prevent contact details from being shared in a TalkJS
Content masking allows you to control exactly what type of content your users are able to share—all directly from your TalkJS dashboard.
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Which subprocessors handle user data for TalkJS?
TalkJS cares deeply about the security of your data and the privacy of your users, and is fully GDPR compliant. To process user data, TalkJS uses the following cloud providers.
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How to resize your TalkJS chat
Set the height of the Chatbox, Inbox, or Popup with CSS, and adjust width using the Layout section of the TalkJS Theme Editor.
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Integrate TalkJS with WhatsApp, WeChat, Telegram, or other messaging apps
You can integrate TalkJS chat with one or more third-party messaging services, such as WhatsApp, WeChat, Facebook messenger, Telegram, Signal or Discord.
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Install TalkJS on-premise or on a private cloud
For complete control over your chat messaging data and the servers that run your chat, you can install TalkJS on-premise or on a private cloud.
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How to let visitors start a chat without registering for an account
You can let users start a chat as soon as they visit your site or app, without them having to register for an account.
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How to add chat to a Wordpress site with TalkJS
Add chat messaging to your WordPress marketplace, app, or platform in just five minutes with the TalkJS WordPress plugin.
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How to provide your business' VAT number when registering for a TalkJS account
Are you a registered business from an EU member state? If you provide us with your business' VAT number, then we can set the VAT rate at 0%.
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How to view user activity as an admin
Monitor live chat events in the TalkJS dashboard's Live Log, or set up webhooks to persist a record of user activity like messages and notifications.