Yes you can change what is shown in the title or subtitle of the chat window, furthermore you can opt to hide either one altogether.


You can do this when you specify the UI options for your Chat window, for example to have the title show the subject you can do the following:

var inbox = talkSession.createInbox({chatTitleMode: "subject"});

Or to remove the subtitle you could specify:

var inbox = talkSession.createInbox({chatSubtitleMode: null});

Read more about this feature on our documentation page for the Popup options, Chatbox options or Inbox options.

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