CurrencyBilled
| Features | Basic $279 / month |
|---|---|
Monthly Active Users (MAU) | Includes 10,000 MAU Each additional MAU $0.04 |
Unlimited conversations and messages | |
Group chatsGroup chats allow you to have hundreds or even thousands of users in a single chat. (docs) | |
Support | Via chat during office hours |
Customizable UI | |
Chatbot interface | |
Email, SMS, and push notificationsSMS messages are charged separately. | |
Reply-via-email directly (sync to chat) | |
Analytics and conversation monitoring | |
File transfers & location sharing | |
Voice messaging | |
Mask contact informationStop your users from sharing contact information such as email addresses and phone numbers. | |
Message retention | Unlimited |
WebhooksWebhooks can be used for advanced integrations to expand on the base functionality provided by TalkJS, for example they can be used to create chatbots. | |
Custom (HTML & CSS) notification emails | — |
Custom email sender domain | — |
Real-time message translationReal-time message translation is charged separately. | — |
Search messages & conversations | — |
In-conversation message search | — |
Domain maskingRoute all TalkJS traffic through a subdomain under your control. | — |
Uptime & support guarantees (SLA) | — |
Guaranteed performance under high loads | — |
Guaranteed at-rest encryption | — |
Priority access to our roadmap | — |
Designated Solutions EngineerFor assistance with on-boarding, optimization, and technical support, our Enterprise customers get access to a named Solutions Engineer. | — |
On-premise / Private cloud | — |
Private dedicated servers | — |
What's the best plan for me?
Monthly Active Users
Number of group chat participants
Additional features
Recommended plan
Basic-$279 / month
included MAU:
Included
0 additional at $0.04 per user:
Up to users per chat room:
Included
additional at $0.4 per user
$0
Total = $279 / month
FAQs
What is a Monthly Active User (MAU)?
A Monthly Active User is counted as any user who connects with our Chat API.
We count a user as active when:
- There's a Session created for them in any of our SDKs
- A list of their conversations is requested via our REST API
Do you offer a free sandbox or development account?
Yes, all plans include a forever free development mode. You get credentials for using TalkJS in production by "going live" — this is the process of entering credit card information and going through checkout. Once you do that, you have two fully separate apps in the TalkJS dashboard, with two fully separate groups of users, conversations, and settings. You can then use the test app for development and testing, and the live app for your users.
How many concurrently connected users can I have?
While we don't have a hard limit on concurrent users, we typically consider fair usage for max concurrent connected users to be around 10% of MAU. While we won't immediately ask you to upgrade if you go over the limit sporadically, we will ask you to upgrade if it's a regular occurrence.
Can I use my TalkJS subscription/AppID on multiple websites?
A single TalkJS subscription can be used on one website or app. If you'd like to use TalkJS on multiple websites or apps then you'll need multiple subscriptions.
How many users can I have in a group chat?
The number of users that you can have in a single group chat depends on your plan:
- Basic: Up to 100 participants, and up to 300 guests
- Growth: Up to 300 participants, and up to 1250 guests
- Enterprise: Customizable to fit your needs
Any additional group chat users that exceed your plan are charged at a cost shown in the pricing calculator. For more information about group chat sizes, see: Group chats.
Are you a volunteer-run organization?
We love open-source and community projects, so we have made TalkJS entirely free for volunteer-run organizations and hobby projects. To apply, simply create a free TalkJS account.
Learn moreWe needed chat and didn't want to build it ourselves because it needs to be really great. The TalkJS team is laser-focused on chat, and we're focused on building a great auction marketplace.
Dennis Pereira
Head of Product, Catawiki
