CurrencyBilled
| Features | Basic $279 / month |
|---|---|
Monthly Active Users (MAU) | Includes 10,000 MAU Each additional MAU $0.04 |
Unlimited conversations and messages | |
Group chats | Up to 300 participants Each additional participant $0.40 |
Support | Via chat during office hours |
Customisable UI | |
Chatbot interface | |
Email, SMS, and push notifications | |
Reply-via-email directly (sync to chat) | |
Analytics and conversation monitoring | |
File transfers & location sharing | |
Voice messaging | |
Mask contact information | |
Message retention | Unlimited |
Webhooks | |
Custom (HTML & CSS) notification emails | — |
Custom email sender domain | — |
Real-time message translation | — |
In-conversation message search | — |
Domain masking | — |
Uptime & support guarantees (SLA) | — |
Guaranteed performance under high loads | — |
Guaranteed at-rest encryption | — |
Priority access to our roadmap | — |
Designated Solutions Engineer | — |
On-premise / Private cloud | — |
Private dedicated servers | — |
What's the best plan for me?
Monthly Active Users
Number of group chat participants
Additional features
Recommended plan
Basic-$279 / month
included MAU:
Included
0 additional at $0.04 per user:
Up to users per chat room:
Included
additional at $0.4 per user
$0
Total = $279 / month
FAQs
What is a Monthly Active User (MAU)?
A Monthly Active User is counted as any user who connects with our Chat API for read/write access.
We count a user as active when:
- There's a Session created for them in any of our SDKs
- A list of their conversations is requested via our REST API
Do you offer a free sandbox/development account?
Yes, all plans include a forever free development mode. You get credentials for using TalkJS in production by "going live" — this is the process of entering credit card information and going through checkout. Once you do that, you have two fully separate apps in the TalkJS dashboard, with two fully separate groups of users, conversations, and settings. You can then use the test app for development and testing, and the live app for your users.
How many concurrently connected users can I have?
While we don't have a hard limit on concurrent users, we typically consider fair usage for max concurrent connected users to be around 10% of MAU. While we won't immediately ask you to upgrade if you go over the limit sporadically, we will ask you to upgrade if it's a regular occurrence.
Can I use my TalkJS subscription/AppID on multiple websites?
A single TalkJS subscription can be used on one website/app. If you'd like to use TalkJS on multiple websites or apps then you'll need multiple subscriptions.
Are you a volunteer-run organisation?
We love open-source and community projects, so we have made TalkJS entirely free for volunteer-run organisations and hobby projects. To apply, simply create a free TalkJS account.
Learn moreWe needed chat and didn't want to build it ourselves because it needs to be really great. The TalkJS team is laser-focused on chat, and we're focused on building a great auction marketplace.
Dennis Pereira
Head of Product, Catawiki
