You don't need to assemble several services to get everything working — use our plug and play notifications. We take care of what's under the hood as well as the look and feel of the notifications. From Postmark for email, to Android and Apple for mobile notifications, and Amazon Web Services for SMS.
TalkJS email notifications make it possible for users to chat by using email even when not on your platform. Replying to the email lands the message back into the chat. It works well when users can't access the chat.
Leave no user behind. Users will get every chat message delivered right into their email inbox, even when they are not active on your platform.
Users can reply to an email notification and the message will land back in the chat inbox within your platform, making sure that the conversation is not lost.
We chose TalkJS because it had email notifications built-in, alongside the plug-and-play chat UI.
Keep users engaged with push notifications
Notify your users with a mobile notification when they receive a new chat message. Let users respond quickly while doing other things. With our React Native and Flutter SDKs, we have made it easy to integrate TalkJS into your app as well as mobile push notifications.
Notify users via SMS while they're offline
If a user gets a message while offline, TalkJS sends an SMS (and email, depending on your configuration). You can also customise the look of the SMS messages.
Trigger browser notifications and engage users when they're not looking
Browser notifications on new messages keep your users engaged even when they're not looking. When a new message comes in, these will pop over all windows, as long as one browser tab has your app open.
We introduced TalkJS as a replacement of email and phone/fax. Also as data bank for conversation history.