Marketplace solutions
Connect buyers and sellers to drive more transactions
Build chat into your marketplace in a few hours with our chat API and pre-built UI. Increase transactions by keeping the conversation flowing on your platform.
import { Chatbox } from '@talkjs/react-components';
import '@talkjs/react-components/default.css';
import { getTalkSession } from '@talkjs/core';
import { useEffect } from 'react';
function Chat() {
const appId = '<APP_ID>';
const userId = 'frank';
const otherUserId = 'nina';
const conversationId = 'new_conversation';
const session = getTalkSession({ appId, userId });
useEffect(() => {
session.currentUser.createIfNotExists({ name: 'Frank' });
session.user(otherUserId).createIfNotExists({ name: 'Nina' });
const conversation = session.conversation(conversationId);
conversation.createIfNotExists();
conversation.participant(otherUserId).createIfNotExists();
}, [session, conversationId, otherUserId]);
return (
<Chatbox
style={{ width: "400px", height: "600px" }}
appId={appId}
userId={userId}
conversationId={conversationId}
/>
);
}
New Bid
by Buyer
Bid for Hemisphere Bowl in polished stainless steel, used only as a display piece.
New Bid
by Jordan Lee
Bid for Tokyobike Sport in matte black, regularly serviced and ready to ride.
Help sellers support their customers via chat
For sellers, prompt communication can mean the difference between a sale and someone choosing the competition. The sellers can talk with potential customers while they shop.
They can instantly answer their pre-sales questions and guide the buyers to the products that make the most sense for them. This personalised attention creates a quality customer experience and improves the reputation of your marketplace.
New Bid
by Jennifer Pritchard
DualSense brings haptic feedback and adaptive triggers to PlayStation 5, turning simple actions into precise tactile experiences.
Let buyers get in touch with sellers in real-time
Buyers might need to know more about a product before they feel confident in making a purchase. Emailing or calling sellers is disruptive to the shopping experience but when they can chat directly on the product page the buying process becomes frictionless.
Buyers end up getting the assistance they need to choose a product that perfectly matches what they're looking for. In the past, they could be waiting hours or days to get in touch with sellers.
StyleSeat achieved a 3x increase in booking conversions using TalkJS
Discover how StyleSeat replaced their masked SMS flow with TalkJS and tripled booking conversions. Their new messaging experience gives stylists and clients a faster, more reliable path to confirmed appointments—and early results suggest even broader conversion gains as the rollout continues.
Read the full case studyIntegrate chat with a few lines of code
You just need to tell us which conversation to display, who's chatting, and where to show it on the page. We take care of the rest! And if you want a deeper integration, we have all the APIs you'll need to add functionality or integrate into your own systems.
<Session appId="9352938974" userId={me.id}>
<Chatbox conversationId={conversation.id}/>
</Session>
Customize everything and anything
TalkJS provides prebuilt themes you can use right away or customize to match your brand’s design and user experience.
Themes give you complete control over how your chat looks and feels—from overall layout and message styling to fonts, colors, and interactive elements. You can fine-tune every visual detail, extend functionality, or design a fully bespoke chat interface.
Whether you start from a default themes or build your own, TalkJS provides a flexible foundation to create a consistent and responsive chat experience within your product.
We needed chat and didn’t want to build it ourselves because it needs to be really great. The TalkJS team is laser-focused on chat, and we’re focused on building a great auction marketplace.
Keep everyone in the loop with email, push, and desktop notifications
Buyers and sellers can reply to an email notification, and the message will land back in the chat closing the loop and ensuring that the conversation is not lost. Everyone can respond directly or jump back into your platform. Either way, their response will safely reach its destination.