Notifications

TalkJS gives you an integrated notification system

Reach users on any channel with TalkJS. Our built-in system supports email, mobile, SMS, and browser notifications so you can deliver messages instantly and reliably.
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14:55
Finance app
12 min
Payment received
You’ve just received $120.00 from Sarah. View the details in your account.
Fitness platform
24 min
New message from your coach
“Great work today! Let’s review your next session.” Tap to open the chat.
Education platform
32 min
New assignment feedback
Your instructor commented on your design project. Check your messages for details.
Manage
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We integrated with third-party services so you don’t have to

You don’t need to piece together multiple tools to get notifications working. TalkJS handles everything—from infrastructure to design—using trusted providers like Postmark for email, Android and Apple for mobile, and Amazon Web Services for SMS.

Chat is completely in sync with email

TalkJS email notifications make it possible for users to chat by using email even when not on your platform. Replying to the email lands the message back into the chat. It works well when users can’t access the chat.
Email chat messages to offline users
Leave no user behind. Users will get every chat message delivered right into their email inbox, even when they are not active on your platform.
Replies by email go straight to the chat
Users can reply to an email notification and the message will appear in the chat inbox within your platform, making sure that the conversation is saved.
Case study
Xolo logo

Xolo accelerates user collaboration with TalkJS

Discover how Xolo uses TalkJS to enable seamless user collaboration and notifications. When their team needed a user batch update to support email notifications, the TalkJS API was delivered within days, helping them move fast without friction.
Read the full case study

Keep users engaged with push notifications

Notify your users with a mobile notification when they receive a new chat message. Let users respond quickly while doing other things. With our React Native and Flutter SDKs, we have made it easy to integrate TalkJS into your app as well as mobile push notifications.

Notify users via SMS while they’re offline

TalkJS keeps conversations flowing even when users are offline. It automatically delivers messages through SMS or email, depending on your configuration, and lets you customize the look and style of each SMS notification.

Re-engage users through browser notifications

Keep users connected and responsive with TalkJS browser notifications. When a new message comes in, users instantly receive a pop-up notification over any window, as long as your app is open in a browser tab. It’s an easy way to re-engage users and increase message response rates.
Kaddy logo
We chose TalkJS for its built-in email notifications and plug-and-play chat UI, which made it easy to deliver a complete messaging experience without extra engineering.
Matias Anaya
Software Engineer, Kaddy